Requirements: Zendesk account and Hootsuite account
The leading provider of Help Desk software is now available in Hootsuite. The Zendesk app allows customer support teams to monitor and manage their social media channels and support tickets from one location in Hootsuite. Easily manage, create, edit and share tickets from one central location. Create 'twickets' from Twitter and tickets from Facebook posts, then manage them through to resolution from the Zendesk stream.
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Myndbend experts provide professional SaaS-related services to mid-size and enterprise-level businesses. We address each aspect of online application development: planning, design, usability, content creation, programming, integration, implementation, and promotion.