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Microsoft Dynamics CRM Online

Create sales leads and opportunities based on social media conversations from your Hootsuite dashboard. You can add notes and document your engagement with current and potential customers, and use case management tools to resolve customer complaints efficiently, effectively, and, of course, dynamically.

By OSF Global

Create sales leads and opportunities based on social media conversations from your Hootsuite dashboard. You can add notes and document your engagement with current and potential customers, and use case management tools to resolve customer complaints efficiently, effectively, and, of course, dynamically.

Videos and Screenshots

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User Guide

Key Features

  • Create leads and opportunities based on social posts and conversations from within the Hootsuite dashboard.
  • View details and activity history for leads, contacts, and other Dynamics Online entities in Hootsuite.
  • View all relevant social activities and conversations to Dynamics Online lead and contact records.
  • Add value to the customer conversation through informed and timely engagement with your customers.
  • Quickly address and resolve customer issues and complaints with Dynamics case management.
Created by
OSF Global
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