Microsoft Dynamics 365
Create sales leads and opportunities based on social media conversations from your Hootsuite dashboard. If this is your first time accessing the Dynamics 365 application, please refer to the User Guide to ensure the application is setup and configured by your Dynamics 365 admin.
Available For:Free, Professional, Team, Business, Enterprise
Requirements:Microsoft Dynamics 365
Category:CRM & Marketing Automation, Customer Support & Engagement
Videos and ScreenshotsUser Guide
- Create leads and opportunities based on social posts and conversations from within the Hootsuite dashboard.
- View details and activity history for leads, contacts, and other Dynamics Online entities in Hootsuite.
- View all relevant social activities and conversations to Dynamics Online lead and contact records.
- Add value to the customer conversation through informed and timely engagement with your customers.
- Quickly address and resolve customer issues and complaints with Dynamics case management.