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Microsoft Dynamics 365

Create sales leads and opportunities based on social media conversations from your Hootsuite dashboard. If this is your first time accessing the Dynamics 365 application, please refer to the User Guide to ensure the application is setup and configured by your Dynamics 365 admin.

By Freshworks

Create sales leads and opportunities based on social media conversations from your Hootsuite dashboard. If this is your first time accessing the Dynamics 365 application, please refer to the User Guide to ensure the application is setup and configured by your Dynamics 365 admin.

App Info

Price:

FREE

Available For:

Free, Professional, Team, Business, Enterprise

Requirements:

Microsoft Dynamics 365

Category:

CRM & Marketing Automation, Customer Support & Engagement

Videos and Screenshots

Slide 1 of 3
  • Microsoft Dynamics 365 SCREENSHOT
User Guide

Key Features

  • Create leads and opportunities based on social posts and conversations from within the Hootsuite dashboard.
  • View details and activity history for leads, contacts, and other Dynamics Online entities in Hootsuite.
  • View all relevant social activities and conversations to Dynamics Online lead and contact records.
  • Add value to the customer conversation through informed and timely engagement with your customers.
  • Quickly address and resolve customer issues and complaints with Dynamics case management.
Created by
Freshworks
freshworks account