NetBase Social Listening & Analysis
By NetBase Solutions, Inc.
The Hootsuite App from NetBase allows custom streaming from hundreds of millions of social media posts collected every day in real time plus historical access to over 100 billion posts from across the entire social web to engage consumers, curate consumer-generated stories and amplify brand advocates.
Available For:Free, Professional, Team, Business, Enterprise
Category:Analytics & Social Listening, Free
Videos and ScreenshotsUser Guide
- Create custom streams using NetBase unstructured data analytics and patented Natural Language Processing (NLP) to focus on key conversation segments related to brand health, public relations, digital campaigns and customer care
- Moderate and engage both owned and earned conversation, i.e., on and off-channel activities
- Improve response times, curate content, amplify brand advocates, drive opportunities down the purchase funnel and boost customer loyalty
- Use Assignments to drive and resolve internal workflow