Quid Social Listening and Analysis
Built by
NetBase Solutions, Inc.
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Price
Free
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Quid Social Listening and Analysis integration overview
The Quid integration allows Hootsuite users to ingest data from Quid Monitor topics via the Insight API into Hootsuite to leverage in their publishing / engagement workflows.
Features
- Create custom streams using Quid Monitor’s unstructured data analytics and patented Natural Language Processing (NLP) to focus on key conversation segments related to brand health, public relations, digital campaigns and customer care
- Moderate and engage both owned and earned conversation, i.e., on and off-channel activities
- Improve response times, curate content, amplify brand advocates, drive opportunities down the purchase funnel and boost customer loyalty
- Use Assignments to drive and resolve internal workflow
Guide and resources
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